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ISO Audit 2016: We’re Up To Scratch!
We’re pleased to announce that after our yearly ISO audit, the British Assessment Bureau has renewed both our ISO9001 and ISO14001 accreditations for 2016.
ISO9001 specifies requirements for a quality management system in which a company must show how it consistently provides products that meet applicable statutory and regulatory requirements. ISO14001, first introduced in 1996 as a British Standard, concerns the environment.
Arcadia is committed to providing quality, safe promotional products that are ethically sourced.
- Quality – The quality of products and service are key to our success. We have experienced consistent growth, which has been dependent on retaining key clients and their repeat business. Our high level of service is based on robust internal systems plus the motivated staff trained to work within them.
- The Environment – We focus on the two areas that have most impact: our own activities and the products we sell. We constantly seek to reduce our environmental impact in the following: energy usage, waste and pollution, use of environmentally friendly materials and services, and recycling of waste materials (particularly packaging).
Our range of eco friendly promotional products are made from recycled materials and materials coming from sustainable sources. They are Fair Trade, biodegradable, natural organic cotton, bamboo, solar powered, water powered and wind-up (no batteries).
Copies of our Quality Manual and certification, as well as our Environmental Management System and certification are available on application.
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Having worked in Promotional Merchandise for the last 25 years I have been exposed to all aspects of the industry. Starting out as an account manager working with some of the worlds leading brands, I have learnt to understand the needs of a client, manufacturing processes, and what it takes to deliver a successful promotional campaign that is on brand, on time and within a given budget.